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Access to Justice Coordinator

Boston, Massachusetts, United States

In compliance with the Trial Court’s Mandatory Vaccine Reporting and Weekly Testing Policy, hired candidates must provide proof of COVID-19 vaccination to the Trial Court’s Human Resources Department prior to their start date or agree to submit to weekly testing as a condition of employment.



The Trial Court is committed to: 

  • Fair and impartial administration of justice;
  • Protection of constitutional and statutory rights and liberties;
  • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
  • Efficient, effective, and accountable resolution of disputes;
  • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

The Massachusetts Trial Court is an Affirmative Action/Equal Opportunity employer and provides equal opportunity in state employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, age, pregnancy, military or veteran status, physical/mental disability; or genetic information. If you need a reasonable accommodation, or have any questions or concerns about being afforded fair and equal treatment, please contact the HR Benefits Team at

Access to Justice Coordinator

  • 493307
  • Boston, Massachusetts, United States
  • Exec Off & Office of Court Mgt
  • Administrative
  • Legal/Attorney
  • Full-time
  • Closing at: Dec 7 2021 at 23:55 EST

Title: Access to Justice Coordinator

Pay Grade: MGT

Starting Pay: $80,114.47/yr.

Departmental Mission Statement: The Executive Office of the Trial Court is led by the Chief Justice of the Trial Court and the Court Administrator and oversees judicial and court operations, including the Office of Court Management. The Executive Office works collaboratively with the Trial Court’s seven Departments and Commissioners of Probation and Jury to develop and implement policies and initiatives that promote an environment of continuous improvement and ensure the most effective use of resources to support and enhance the delivery of justice in the Trial Court. The Executive Office also oversees the development and implementation of strategic planning for the Trial Court.

Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

Position Summary: Working within the Executive Office of the Trial Court under the direction of the Senior Manager for Access to Justice, the Access to Justice Coordinator is responsible for supporting the projects and initiatives led by the Senior Manager of Access to Justice coordinating access to justice activities throughout the Trial Court. Working with the Senior Manager of Access to Justice, the Access to Justice Coordinator assists in identifying unmet access to justice needs within the Trial Court, and in developing projects, programs, and procedures to meet those needs. The Access to Justice Coordinator will also assist in the implementation of access-related strategies identified in the Trial Court Strategic Plan, as well as those involving Support Services, the Office of Court Interpreter Services, ADR, and Trial Court Committees, including the Language Access Advisory Committee.

Supervision Received: Receives general direction and supervision from the Senior Manager for Access to Justice in performing duties in accordance with all best management practices and established guidelines.

Major Duties: The following are major duties typically performed by the Access to Justice Manager:

  • Provides professional consultation and support for the Senior Manager for Access to Justice;
  • Assists in access-to-justice-related initiatives in Trial Court Strategic Plan 3.0 across the five strategy areas:
    • User Experience;
    • Diversity, Equity and Inclusion;
    • Judicial System Excellence;
    • Operational Excellence; and
    • Responsiveness to Societal Challenges.
  • Collaborates with other stakeholders to coordinate and enable the implementation of initiatives.
  • In conjunction with the Senior Manager, schedules, coordinates, and participates in regular team meetings of Trial Court officials working on Access to Justice projects;
  • Collaborates with the Grants Manager to explore and develop grant opportunities to enhance access to justice in the Trial Court;
  • Assists the Senior Manager for Access to Justice in preparing periodic reports to the Chief Justice of the Supreme Judicial Court and the Chief Justice of the Trial Court;
  • Participates in communications with and in providing information to national organizations related to Access to Justice;
  • Collaborates with various agencies and outside organizations for the purpose of building partnerships as assigned;
  • Assists the Senior Manager for Access to Justice in coordinating the planning of presentations involving bar associations, law students, law firms, government agencies, lawyers and the general public interested in the development of and participation in Access to Justice programs;
  • Assists in the development and maintenance of Access to Justice content for Trial Court website;
  • Works with the Senior Manager for Access to Justice in researching and developing best practices for enhancing Access to Justice across Trial Court departments;
  • Assists in collecting data and evaluating the effectiveness of Access to Justice initiatives;
  • Works with the Judicial Institute to provide educational programming in the use of Access to Justice tools;
  • Works with the Trial Court Communications Manager to publicize Access to Justice initiatives;
  • At the direction of the Senior Manager for Access to Justice maintains communication with various court officials, committees, and organizations in the legal and library communities;
  • Responds to court based or public inquiries on various Access to Justice court-wide programs and projects;
  • Performs related duties as required.

Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission: Understands, upholds, and communicates the Trial Court and Support Services missions.
Applied Knowledge: Demonstrates management skills and the ability to innovate and drive enhancements and efficiencies in initiatives pertaining to Access to Justice.
Problem Solving: Accurately assesses service and programmatic related problems in the Trial Court and recommends and facilitates appropriate solutions.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Commitment to Diversity: Promotes an environment of cross cultural awareness and diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Continuous Learning: Demonstrates a commitment to continuously improving himself or herself through professional development.

Minimum Requirements: These are the minimum requirements necessary to apply for the position Access to Justice Coordinator:

  • A Bachelor’s Degree; (A law degree from an accredited law school and membership in the Massachusetts Bar is preferred.)
  • Five (5) years of relevant professional experience demonstrating a commitment to Access to Justice;
  • Demonstrated ability to recognize access to justice priorities and work cooperatively to support their accomplishment;
  • Experience working with courts and self-represented litigants;
  • Demonstrated leadership and management skills;
  • Strong interpersonal skills and the ability to work professionally with persons at all levels, including judges, and to maintain effective working relationships;
  • Ability to work collaboratively with people and organizations representing diverse interests, experience staffing boards or committees;
  • Excellent written and oral communication skills;
  • Demonstrated ability to establish work priorities, along with balancing, prioritizing and organizing multiple tasks;
  • Experience with organizational and strategic planning is preferred;
  • Communications experience is preferred;
  • Experience working with diverse groups participating in policy development, including private and public organizations;
  • Ability to analyze and determine the applicability of court data, to draw conclusions and make appropriate recommendations;
  • Working knowledge of and ability to use business software to develop data bases and systems to record and track benchmark progress;
  • Proven ability to maintain accurate records and to prepare all necessary reports; and
  • Ability to travel to courts throughout the judicial system.


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