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Diversity Outreach Manager

Boston, Massachusetts, United States


The Trial Court is committed to: 

  • Fair and impartial administration of justice;
  • Protection of constitutional and statutory rights and liberties;
  • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
  • Efficient, effective, and accountable resolution of disputes;
  • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

The Massachusetts Trial Court is an Affirmative Action/Equal Opportunity employer and provides equal opportunity in state employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, age, pregnancy, military or veteran status, physical/mental disability; or genetic information. If you need a reasonable accommodation, or have any questions or concerns about being afforded fair and equal treatment, please contact the HR Benefits Team at

Diversity Outreach Manager

  • 495332
  • Boston, Massachusetts, United States
  • Exec Off & Office of Court Mgt
  • Administrative
  • Human resources
  • Full-time
  • Closing at: Nov 28 2022 at 23:55 EST

Title: Diversity Outreach Manager

Pay Grade: Management

Starting Pay: $88,695.37-$130,866.23

Departmental Mission Statement: The Human Resources (HR) Department partners with Trial Court management to create and maintain a talented, qualified workforce by recruiting a diverse applicant pool, by facilitating the fair merit-based selection for appointment of the most qualified candidates, by developing appropriate workforce training (in consultation with the Trial Court's Judicial Institute), by fostering positive management-employee relations, by promptly addressing workplace issues, and by developing performance based measures to ensure the continued excellence of the workforce. The HR Department will use best practices to ensure that this collaborative effort advances the mission of the Trial Court. The HR Department also provides information and assistance to all Trial Court employees on a variety of work place issues.


Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

    • This position is currently a hybrid position with an expectation of 2 days in the office (subject to change).

Position Summary: Working within the Talent Acquisition team, the Diversity Outreach Manager develops contacts and resources for the Talent Acquisition Team (TA) to leverage in order to reach robust pool of diverse applicants in their recruiting efforts. This role reports to the Assistant CHRO of Talent Acquisition and will partner to develop recruitment strategies aimed at increasing the diversity of applicant pools for key positions. This role will lead reporting and development of metrics to measure the effectiveness DEI recruitment efforts.

The Trial Court is looking for a candidate that can establish best practices and a passion for all things DEI, to help us support our commitment to diversity in hiring. The ideal candidate will have experience with outreach and recruiting events, external partnership relationships and ability to analyze and measure results.

Supervision Received: Serves under the direction of Assist CHRO for Talent Acquisition in performing duties that require independent judgment and initiative.

Duties: Act as the primary relationship owner for an extensive portfolio of DEI partnerships including colleges and universities, community groups, affinity bar groups, and professional organizations, in order to strengthen our existing team efforts.

Provide consultative expertise to our Talent Acquisition team regarding appropriate networking, engagement, and events with our partners to build a pipeline of top diverse talent;

Continuously identify, evaluate, and recommend new potential partnerships in addition to maximizing current relationships. Manages outreach to and cultivates relationships with these groups;

Develops a strong network and builds pipelines of diverse talent relevant to Trial Court business needs. Partners with Talent Acquisition team to discuss applicant pools for current openings and to contribute ideas on strategy and new approaches to recruiting diverse candidates;

Create and implement innovative sourcing methodologies for attracting diverse candidate pools and partnering with the Talent Acquisition Advisors to deploy these methodologies as appropriate. Help TA Advisors source, network with and proactively reach out to external under-represented groups, externally;

Partners with Human Resources recruitment team to discuss applicant pools for current openings and to contribute ideas on strategy and new approaches to recruiting diverse candidates;

May perform full talent acquisition cycle duties to support the TA recruitment team during high volume hiring periods as directed by the ACHRO;

Drive the College/University relations with a particular focus on outreach to student affinity groups. Organize and plan career fairs and informational sessions for diversity-based and career focused student organizations;

Proactively identifies relevant events for diversity related recruitment and partners with Talent Acquisition Advisors to ensure appropriate representation at these recruiting events. Takes ownership of the overall event calendar and manages resources including attendees, recruitment materials, and outreach to the organization for additional participation;

Partners with leaders throughout the Trial Court to build business acumen to better identify resources for finding diverse talent that meets the needs of the organization.

Formulates procedures and methods for tracking metrics to measuring progress in the recruitment, career movement, and retention of diverse candidates;

Identifies online methods and tools to track promotions and internal movement of diverse candidates; and

Performs related duties as required.

Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:

Ethics and Values Communicates and demonstrates the ethics and values of the Human Resources Department and the Trial Court.

Mission Understands, upholds, and communicates the Trial Court and Human Resources Department missions.

Applied Knowledge Recruiting Demonstrates advanced ability with applicant tracking software and MS Office. Demonstrates advanced skills in recruiting, identifying top diverse talent, and retaining a talented workforce in a unionized employee environment.

Problem Solving Accurately assesses DEI recruiting and hiring problems in the Trial Court and recommends and facilitates appropriate solutions.

Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.

Marketing & Branding Understanding and ability to using branding expertise to market an employee value proposition (EVP) that underscores the Trial Court increasing appeal as an employer of choice

Commitment to Diversity Promotes an environment of diversity and inclusion through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.

Continuous Learning Demonstrates a commitment to continuously improving himself or herself through professional development.

Minimum Requirements: These are the minimum requirements necessary to apply for the position of Diversity Outreach Manager:

Bachelor's degree and (4) four years of relevant experience, or an equivalent combination of education and relevant experience is required. 2 years of work experience in a diversity or a related position is preferred.

Knowledge and demonstrated experience with best practices for DEI in recruiting.

Excellent collaboration, relationship, and consultative skills with demonstrated success building relationships with internal and external contacts;

Ability to create and implement sourcing strategies for recruitment for a variety of roles.

Demonstrated experience working with ATS and HRIS systems.

Ability to generate ad hoc reports using the ATS, as well as Microsoft Access databases and Excel as needed;

Excellent interpersonal skills with good negotiation tactics;

Experience leveraging social media platforms such as LinkedIn to source candidates;

Demonstrated knowledge and experience with MS Office, particularly MS Excel, Access;

Additional Skills and Abilities:

Demonstrated ability to independently initiate action, complete assignments and to handle multiple assignments at different locations simultaneously;

Strong interpersonal skills and the ability to work professionally with persons at all levels and to maintain effective working relationships;

Ability to multi-task and manage a variety of assignments simultaneously;

Ability to adapt quickly to changing circumstances and develop workarounds for issues that require timely resolution;

Ability to handle sensitive matters on a confidential basis;

Ability to maintain accurate records;

Ability to communicate very clearly and effectively in oral and written form;

Ability to work independently and with an attention to detail; and

Ability to travel within the Commonwealth as necessary.


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Employment with the Trial Court is contingent upon passage of a criminal record check.

The selected candidate(s) must report their COVID-19 vaccination and booster status, or an attestation that they are unvaccinated, in the Trial Court's online tool upon beginning employment.

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