In compliance with the Trial Court’s Mandatory Vaccine Reporting and Weekly Testing Policy, hired candidates must provide proof of COVID-19 vaccination to the Trial Court’s Human Resources Department prior to their start date or agree to submit to weekly testing as a condition of employment.
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Title: Information Security Awareness and Policy Analyst
Pay Grade: Management
Starting Pay: Starting Salary will be based on experience and credentials.
Departmental Mission Statement:
The Judicial Information Services (JISD) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department. This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment. JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System – CMS).
Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual.
First consideration will be given to those applicants that apply within the first 14 days.
Position Summary: As a member of the Judiciary’s Information Security Team, the Information Security Awareness and Policy Analyst is responsible for working closely with the community to raise awareness and to educate the user base on cyber security risks, responsibilities, and best practices. The Information Security Awareness and Policy Analyst will work closely with the Chief Information Security Officer (CISO) to develop and manage a program that will align with the culture of the Judiciary and closely engages the end user community. This role will mitigate the risk to our organization by ensuring all employees, staff and contractors know, understand, and follow our security requirements and behave in a secure manner.
Supervision Received: The Information Security Awareness and Policy Analyst reports to the Chief Information Security Officer and receives general direction in performing duties in accordance with established guidelines.
• Design and execute on a comprehensive security education and awareness program, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats for our employees, contractors, executives, and technical operating personnel.
• Work closely with the CISO to define, implement, communicate, and monitor information security policies.
• Ensure that our security awareness program meets all industry regulations, standards, and compliance requirements.
• Developing and delivering strategies, methodologies, communications, campaigns, and training plans to raise awareness of information security matters to influence a cyber secure culture across the Trial Court.
• Ensure the information security awareness program communicates our security policies and requirements so that people know, understand, and can follow them.
• Create a positive program that engages employees, to include focusing on changing behaviors both at home and at work. Ultimately, we want our employees to demonstrate the same secure behaviors regardless of where they are or the devices they are using.
• Collaborate closely with the Judicial Institute to ensure a consistent user experience with other organizational trainings and to leverage their expertise in the development and delivery of training programs.
• Provide strategic consulting in all aspects related to cyber security awareness for organization-wide initiatives and projects.
• Maintain program audit evidence and present evidence to state auditors on request.
• Plan and implement a phishing awareness program, follow up with clickers, track metrics and document progress.
• Research and study advancements in security educational technologies and methods.
• Evaluate effectiveness of training and awareness programs and adjust as necessary to maximize impact.
• Act as the communication lead on the Security Incident Response Team for major events, leading the effort on messaging across all audiences on major information security incidents.
• Collaborate closely with the JISD Support Team to define and execute on an incident response plan.
• Be the “voice” of the Information Security team, working closely with the community to understand their needs and to drive the use of best practices around cyber security.
Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:
Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch.
Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions.
Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions
Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds.
Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary.
Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions.
Additional Qualifications and Skills
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Employment with the Trial Court is contingent upon passage of a criminal record check.