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Information Security Awareness and Policy Analyst

Boston, Massachusetts, United States

In compliance with the Trial Court’s Mandatory Vaccine Reporting and Weekly Testing Policy, hired candidates must provide proof of COVID-19 vaccination to the Trial Court’s Human Resources Department prior to their start date or agree to submit to weekly testing as a condition of employment.

 

TRIAL COURT MISSION 

The Trial Court is committed to: 

  • Fair and impartial administration of justice;
  • Protection of constitutional and statutory rights and liberties;
  • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
  • Efficient, effective, and accountable resolution of disputes;
  • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

The Massachusetts Trial Court is an Affirmative Action/Equal Opportunity employer and provides equal opportunity in state employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, age, pregnancy, military or veteran status, physical/mental disability; or genetic information. If you need a reasonable accommodation, or have any questions or concerns about being afforded fair and equal treatment, please contact the HR Benefits Team at reasonableaccommodation@jud.state.ma.us.

Information Security Awareness and Policy Analyst

  • 493441
  • Boston, Massachusetts, United States
  • Exec Off & Office of Court Mgt
  • Information Technology
  • Full-time
  • Closing at: Dec 5 2021 at 23:55 EST

Title: Information Security Awareness and Policy Analyst

Pay Grade: Management

Starting Pay:  Starting Salary will be based on experience and credentials.

Departmental Mission Statement: 
The Judicial Information Services (JISD) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department. This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment. JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System – CMS).

Judicial Information Services Department Organizational Profile:

Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

First consideration will be given to those applicants that apply within the first 14 days.

Position Summary: As a member of the Judiciary’s Information Security Team, the Information Security Awareness and Policy Analyst is responsible for working closely with the community to raise awareness and to educate the user base on cyber security risks, responsibilities, and best practices. The Information Security Awareness and Policy Analyst will work closely with the Chief Information Security Officer (CISO) to develop and manage a program that will align with the culture of the Judiciary and closely engages the end user community. This role will mitigate the risk to our organization by ensuring all employees, staff and contractors know, understand, and follow our security requirements and behave in a secure manner.

Supervision Received: The Information Security Awareness and Policy Analyst reports to the Chief Information Security Officer and receives general direction in performing duties in accordance with established guidelines.

Major Duties:

• Design and execute on a comprehensive security education and awareness program, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats for our employees, contractors, executives, and technical operating personnel.
• Work closely with the CISO to define, implement, communicate, and monitor information security policies.
• Ensure that our security awareness program meets all industry regulations, standards, and compliance requirements.
• Developing and delivering strategies, methodologies, communications, campaigns, and training plans to raise awareness of information security matters to influence a cyber secure culture across the Trial Court.
• Ensure the information security awareness program communicates our security policies and requirements so that people know, understand, and can follow them.
• Create a positive program that engages employees, to include focusing on changing behaviors both at home and at work. Ultimately, we want our employees to demonstrate the same secure behaviors regardless of where they are or the devices they are using.
• Collaborate closely with the Judicial Institute to ensure a consistent user experience with other organizational trainings and to leverage their expertise in the development and delivery of training programs.
• Provide strategic consulting in all aspects related to cyber security awareness for organization-wide initiatives and projects.
• Maintain program audit evidence and present evidence to state auditors on request.
• Plan and implement a phishing awareness program, follow up with clickers, track metrics and document progress.
• Research and study advancements in security educational technologies and methods.
• Evaluate effectiveness of training and awareness programs and adjust as necessary to maximize impact.
• Act as the communication lead on the Security Incident Response Team for major events, leading the effort on messaging across all audiences on major information security incidents.
• Collaborate closely with the JISD Support Team to define and execute on an incident response plan.
• Be the “voice” of the Information Security team, working closely with the community to understand their needs and to drive the use of best practices around cyber security.

Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:

Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch.
Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions.
Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions
Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer programs, hardware and software through professional development.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds.
Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary.
Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions.

Minimum Requirements: 

  • A Bachelor’s Degree in Information Systems or related field and 3 years of experience as an information technology professional; or 7 years of relevant experience in lieu of a degree.
  • Three years in a role with Information Security responsibilities.

Additional Qualifications and Skills

  • MBA or master’s degree in Engineering, Computer Science, or Education is preferred.
  • Demonstrated experience developing and implementing technical education and awareness programs and strategies.
  • Strong project management skills, the ability to plan, manage and maintain a complex, organization wide program over the longer term.
  • Significant experience in, as well as a passion for, engaging user communities through trainings, briefings, or brown bag sessions.
  • Strong listening skills and ability to understand the user perspective while designing solutions that follow organizational policies.
  • Basic understanding of CJIS, SOX, MA201, Privacy, or NIST standards.
  • Demonstrated experience providing expert advice and counsel in a respectful manner to all levels of the organization.
  • Ability to adapt to a fast-moving technology landscape and keep pace with the latest thinking and new technologies.
  • Excellent understanding of technology and ability to translate complex concepts and terms into language understandable by non-technical individuals.
  • Familiarity with ticketing system such as Kace or ServiceNow.
  • Ability to manage multiple projects under strict timelines in a demanding and dynamic environment while meeting overall objectives.
  • Detail oriented with item by item focus, meticulous attention to detail with ability to proofread for accuracy.
  • Excellent collaboration and communication skills.
  • Use of a personal vehicle, with mileage reimbursement, to visit work sites and to assist at emergencies and/or events as needed.

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