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Performance Analyst-Housing Court

Boston, Massachusetts, United States


The Trial Court is committed to: 

  • Fair and impartial administration of justice;
  • Protection of constitutional and statutory rights and liberties;
  • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
  • Efficient, effective, and accountable resolution of disputes;
  • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

The Massachusetts Trial Court is an Affirmative Action/Equal Opportunity employer and provides equal opportunity in state employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, age, pregnancy, military or veteran status, physical/mental disability; or genetic information. If you need a reasonable accommodation, or have any questions or concerns about being afforded fair and equal treatment, please contact the HR Benefits Team at

Performance Analyst-Housing Court

  • 494965
  • Boston, Massachusetts, United States
  • Housing Court Department
  • Administrative
  • Full-time
  • Closing at: Nov 28 2022 at 23:55 EST

Title: Performance Analyst- Housing Court

Pay Grade: Grade 17

Starting Pay: $72,307.39/Yr.

Departmental Mission Statement: The Housing Court’s mission is to adjudicate all matters presented by litigants within its jurisdiction regarding housing in a fair, efficient, and timely manner according to the rule of law and the facts presented.  In accordance with this mission, the Housing Court, through its operating philosophy and business practices, strives to present a citizen-oriented process to maximize access to justice for all such litigants.  All members of the Housing Court are committed to this mission and process to fulfill our role within the judicial branch.


Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6.

The person in this position is expected to travel throughout the Commonwealth of Massachusetts.

This position is located in the Admin office for Housing Court.

Position Summary:

The position includes administrative and organizational management duties to assist the Chief Justice, Deputy Court Administrator and the Administrative Office of the Housing Court (AOHC) in evaluating methods, practices and procedures in the six housing courts divisions, identifying needed improvements within individual courts and across the department as a whole, and providing administrative and technical assistance to accomplish those improvements. Performance Analysts will assist with all Housing Court initiatives.

Candidates must possess outstanding organizational skills, an ability to remain calm under pressure, attentiveness to detail, a positive attitude and an ability to work cooperatively with the Chief Justice, the public, the staff in the Administrative Office, in the various court locations, and in collaboration other court departments.

Candidates will be expected to perform statistical analysis and to innovatively use technology in streamlining the operational best practices issued by the AOHC. Candidates should not only have a keen interest in the law and the delivery of justice (although no legal education or training is required), but also a commitment to public service. The position requires maturity and discretion in handling confidential matters in a professional and sensitive manner.

Supervision Received: Receives primary assignments and direction from the Chief Justice and the Deputy Court Administrator and works closely with other administrative staff. Work is supervised by the Deputy Court Administrator OR their designee and is evaluated for professional soundness, conformity to policy, and achievement of objectives.


  • Works closely with the Chief Justice in supporting the day-to-day operations of the Housing Court including drafting, editing and finalizing correspondence, memoranda, and presentations;
  • Assists the Chief Justice by compiling materials and making necessary arrangements for meetings and field visits, both before and after such meetings and visits;
  • Maintains correspondence and meeting files;
  • Assists with all Housing Court initiatives including educational conferences, Professional Development initiatives, Committee Meetings, Speech-writing, and Event Preparation;
  • Communicates clearly and concisely as a representative of the Chief Justice;
  • Maintains the database for the Housing Court’s Performance Metrics, requiring proficiency with Microsoft Access and Excel as well as the Trial Court’s MassCourts case processing system;
  • Prepares and disseminates weekly reports related to the Trial Court Performance Metrics in order for Regional Coordinators, First Justices and Clerk-Magistrates to monitor and improve case flow management;
  • Prepares quarterly caseload metrics for the Trial Court;
  • Maintains database of upcoming retirements and appointments;
  • Maintains database of Judicial Activity Reports and travel documentation for the Chief Justice;
  • Provides administrative support on projects as needed;
  • Assists with management of office support staff as needed or requested; and
  • Works closely with regional administrative judges and staff to collect, analyze and disseminate data relating to resource allocations.

Minimum Requirements:

  • Bachelor’s degree and 2 years of relevant administrative experience with methods and procedures in courts or other public or private sector organizations; or an equivalent combination of the education and experience;
  • Excellent writing, editing, and proofreading skills, and a firm grasp of the rules of grammar and punctuation;
  • Strong organizational skills;
  • Proficiency in MS Excel, MS Outlook and other Microsoft Office Applications;
  • Keen grasp of the importance of confidentiality in the workplace;
  • Reputation for ethical and moral behavior;
  • Ability to work with others and maintain a professional and friendly working environment;
  • Ability to lead AOHC and court staff in supporting the Mission of the Housing Court;
  • Ability to adapt quickly and think on one’s feet;
  • Willingness to identify and learn new skills and techniques to enhance the operations of the Administrative Office of the Housing Court;
  • Self-motivation and a commitment to continuing professional development;
  • Confidence to ask questions and assume responsibilities as they arise.
  • Ability to travel to court locations throughout the State.


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Employment with the Trial Court is contingent upon passage of a criminal record check.

The selected candidate(s) must report their COVID-19 vaccination and booster status, or an attestation that they are unvaccinated, in the Trial Court's online tool upon beginning employment.

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