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Program Manager-Judicial Institute

Boston, Massachusetts, United States


The Trial Court is committed to: 

  • Fair and impartial administration of justice;
  • Protection of constitutional and statutory rights and liberties;
  • Equal access to justice for all in a safe and dignified environment with policies and practices that strengthen and support diversity, equity, and inclusion;
  • Efficient, effective, and accountable resolution of disputes;
  • Prompt and courteous service to the public by committed and dedicated professionals utilizing best practices in a manner that inspires public trust and confidence.

The Massachusetts Trial Court is an Affirmative Action/Equal Opportunity employer and provides equal opportunity in state employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, age, pregnancy, military or veteran status, physical/mental disability; or genetic information. If you need a reasonable accommodation, or have any questions or concerns about being afforded fair and equal treatment, please contact the HR Benefits Team at

Program Manager-Judicial Institute

  • 494336
  • Boston, Massachusetts, United States
  • Judicial Training Institute
  • Managerial
  • Full-time
  • Closing at: May 23 2022 at 23:55 EDT

Title: Program Manager-Judicial Institute

Pay Grade: MGT

Starting Pay:$80,114.47

Departmental Mission Statement: The mission of the Trial Court’s Judicial Institute is to support the administration and delivery of justice by increasing the knowledge, skills, understanding, and capacity of those who work in the Trial Court to successfully carry out our duties and responsibilities, and to treat all individuals with fairness, dignity, and respect. We accomplish our mission by working collaboratively with colleagues throughout the judiciary and with other professionals in and outside of the Commonwealth to develop and deliver professional development, continuing education, and ongoing training that is effective, practical, comprehensive, and engaging.


Notes: This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual.

Salary is based on applicant experience. 

All applicants selected for an interview for this position will be required to submit an original writing sample prior to the interview.

Position Summary: Working within the Judicial Institute of the Executive Office of the Trial Court, the Program Manager is responsible for collaborating with other Judicial Institute staff, with judges and other trial court and appellate court personnel, and with external stakeholders and presenters, on all aspects of professional development for judges and the entire Trial Court workforce, including conducting needs assessments, identifying and training faculty, designing and producing curriculum for both online and instructor led training, developing written materials, and implementing and evaluating professional development programs. The Program Manager plays an integral role in implementing the Trial Court and Judicial Institute Strategic Plans and participates on a variety of committees.

Receives supervision from the Director of Judicial Education and from the Deputy Director as designated by the Director of Judicial Education.


Duties: Works collaboratively with Judicial Institute staff and with members of Trial Court advisory, planning, and education committees, and working groups, and on court-wide or topic-specific committees to meet the training and professional development needs of judges and court personnel including:

Leads and participates in the design and coordination of online, in-person, and hybrid training, education, and professional development programs for judges and court personnel that address the organizational, substantive, and administrative needs of the courts;

Conducts needs assessments for particular employment groups or roles, or related to defined topics;

Identifies training faculty and conducts faculty development programs;

Drafts program announcements, registration information and other notices to court staff;

Creates events and sessions, and manages registration and communications through the Trial Court’s Learning Management System (LMS);

Prepares educational materials, including written materials to support education programs and conferences, and publications for distribution to court personnel;

Prepares draft transmittals and system communications that support professional development initiatives;

Travels to training facilities to set up, manage, coordinate, participate in, and break down educational programs;

Transports training materials and equipment to and from the training facility;

Engages in ongoing performance measurement and continuous improvement;

Works collaboratively with the Registrar, Administrative Coordinator, Fiscal Operations Supervisor, and others on such issues as tracking attendance, registration, facilities, consultant contracts; bidding, and fiscal management;

Makes recommendations to the Director of Judicial Education with regard to resources required to complete training plans, including time, funding and personnel, and hiring of education and training consultants;

Reviews and makes recommendations regarding the purchase and availability of online training/education and designs communications and resources to promote online content;

Participates in the interviewing and evaluation of training consultants; assists in the negotiation of consultant contracts and the specification of their responsibilities;

Maintains regular communication with program planning committees, communities of practice, working groups, key court personnel, and others in the community;

Works cooperatively with supervisors and managers who provide oversight of and assistance to the Program Manager to ensure delivery of quality continuing education programs and resources, and regular performance measurement and efforts for continuous improvement; and

Performs all other related duties as required.

Job Competencies: All applicants must be able, through the interview process, to demonstrate knowledge and understanding of the following areas:

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court and the Judicial Institute.
Mission: Understands, upholds, and communicates the Trial Court and the Judicial Institute missions.
Applied: Knowledge Ability to effectively implement best practices for the training of court employees & officials with a demonstrated understanding of adult learning methods.
Problem Solving: Accurately assesses where training changes or enhancements are required within the Trial Court and recommends corrective action.
Continuous Learning: Demonstrates a commitment to continuously improve himself or herself through professional development.
Commitment to Diversity: Respects organizational diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Customer Service: Contributes to a departmental environment emphasizing conduct that is courteous and professional toward both Trial Court employees and the public.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Minimum Requirements: The following are the minimum requirements for consideration for the position of Program Manager:

A Law Degree from an accredited law school and two (2) years or more of demonstrable experience in an adult learning context; or an equivalent combination of education and experience;

Knowledge of adult learning principles, curriculum design, and organizational development;

Demonstrated experience in leading, coordinating, and collaborating with advisory and planning work groups and committees;

Demonstrated experience in the development of in-person, online, and hybrid-learning education and professional development programs for adults;

Ability to work on and manage multiple projects simultaneously;

Ability to work independently and collaboratively as a member of a team;

Ability to understand and adapt legal principles to educational programs;

Consistently contribute a positive attitude and high level of professionalism and ethics to the workplace;

Strong organizational and administrative skills;

Strong writing skills and a comfort level with public speaking;

Ability to serve as a group facilitator and/or leader;

Ability to use personal computers and related software such as MS Office Word, Excel, and PowerPoint;

Ability to negotiate consultant contracts and to specify contract requirements;

Ability to travel throughout the Commonwealth with a personal automobile and physically transport and handle a large volume of training materials and equipment; and

Ability to maintain positive, effective, professional working relationships with court officials, judges, court staff and colleagues.

Preferred Knowledge & Skills:

Experience with online learning management systems;

Experience building curriculum for online eLearning courses;

Familiarity with the structure of the Massachusetts Judiciary and general knowledge of Massachusetts General Laws, case law, court rules, and court procedures.


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