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Title: Senior System Analyst
Pay Grade: SM 1
Starting Pay: Starting Salary will be commensurate with experience
Departmental Mission Statement:
The Judicial Information Services (JIS) department is charged with the implementation, maintenance, update and training of technology systems in support of the Office of Court Management and all Judicial Departments, including the Probation Department. This includes network and servers connecting all judicial locations, computer hardware and peripherals, the myriad of software necessary to maintain the judicial programs, and the voice telecommunications services ranging from current phone systems to the use of newly installed video conferencing equipment. JIS is also charged with the production, deployment, training and maintenance of MassCourts (the web-based Trial Court Case Management System – CMS).
Judicial Information Services Department
Notes: This position is designated as a management position and is covered by the Trial Court Personnel Policies and Procedures Manual.
First consideration will be given to those applicants that apply within the first 7 days.
Position Summary: Working within the Judiciary Information Services Department (JISD), of the Executive Office of the Trial Court, the Senior System Analyst works with users and JISD partners to support, maintain, and grow enterprise services that power the day-to-day work of the Judiciary. The Senior System Analyst will develop a strong understanding of the individual systems and work closely with JISD peers and vendors to ensure applications are available, secure, and functioning as expected. This position will also work closely with the Implementation Team Lead to define new functionality requirements, as well as plan and execute the implementation of functional and security patches to ensure applications are up to date. The successful candidate will enjoy having hands on technical responsibilities as well as the ability to lead and collaborate with users and technical resources.
Works under the direction of the DCIO for Enterprise Applications or that individual's designee. Exercises considerable judgement in carrying out responsibilities.
Job Competencies: All applicants must be able, through the interview process, to prove efficiency in the following areas:
Ethics and Values: Communicates and demonstrates the ethics and values of the Judicial Branch.
Mission: Understands, upholds, and communicates the Judicial Branch and Information Services missions.
Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions
Continuous Learning: Demonstrates a commitment to continuously improve their knowledge of fast-changing computer architectures, hardware and software through professional development.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varies racial, ethnic, economic and cultural backgrounds.
Customer Service: Conducts oneself in a courteous and professional manner when assisting all employees of the Judiciary, regardless of their position in the Judiciary.
Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.
Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions.
Bachelor’s Degree in M.I.S., I.S., or C.S. from an accredited college or university and (5) five years of professional work experience; (4) years of which must be working as an Application Administrator, Systems Analyst, or as a Business System Analyst; or an equivalent combination of education and/or relevant experience.
Additional Qualifications and Skills
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Employment with the Trial Court is contingent upon passage of a criminal record check.