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Title: Statewide Manager of Digital Forensics Services
Pay Grade: Senior Management 2
Starting Pay: $ 115,943.04 - $171,381.87
Departmental Mission Statement: The Massachusetts Probation Service is at the center in the delivery of justice in the Trial Court through investigations, community supervision of offenders/litigants, diversion of appropriate offenders from institutional sentences, reduction in crime, mediations, service to victims, and the performance of other appropriate community service functions.
This position is designated as management position and is covered by the Trial Court Personnel Policies and Procedures Manual
Salary Commensurate with experience
This position will remain open until filled with preference given to those that apply within the first 14 days
This is a Statewide position and travel and/or reassignment may be required at the discretion of the department head.
Position Summary: Working within the Office of the Commissioner of Probation of the Massachusetts Probation Service (MPS), the Statewide Manager for Digital Forensic Services assists MPS in providing effective, evidence-based monitoring of device use by clients pursuant to court-ordered search conditions. The position researches best practices regarding searching of client devices, available tools for conducting such searches, recommended frequency of searches, and industry best practices for conducting digital forensic investigations and analyzing digital evidence. The position then ensures that procurement of necessary search technology, conduct of digital searches, analysis and presentation of digital evidence, including production of supporting affidavits/ testimony, all to support the efforts of probation officers to monitor compliance with court-ordered supervision conditions.
Supervision Received: The Statewide Manager for Digital Forensic Services works under the direction of the First Deputy Commissioner of Probation.
Duties: Collaborates with other MPS stakeholders to procure digital forensic capabilities;
Develops and maintains working knowledge of search and seizure law, particular how it applies to probation;
Designs, develops, and implements architecture for Digital Forensic Services within MPS;
Researches, develops, and implements policies and training for conducting of digital forensic investigations of client devices;
Analyzes, preserves, and presents digital evidence, including in court when appropriate;
Develops and deploys training for MPS staff on conducting digital forensic investigations;
Supervises team of Digital Forensic Analysts who conduct digital forensic investigations statewide;
Collaborates with law enforcement where appropriate;
Collaborates with Field Services and the Legal Unit to develop and implement policies and procedures;
Collects data on results to understand patterns in the Commonwealth, and reviews data to update the Executive and Field staff;
Reviews new search technology as it emerges, assesses value and potential benefits for the field and MPS clients;
Performs other duties as assigned to support the effective operations of the Massachusetts Probation Service.
Job Competencies: All applicants must be able, through the interview process, prove proficiency in the following competencies:
Ethics and Values Communicates and demonstrates the ethics and values of the Probation Service and the Trial Court.
Mission and Vision Understands, upholds, and communicates the stated organizational mission and vision.
Applied Knowledge Ability to assist in the implementation and capacity building of work function tools and practices of management reporting tools;
Problem Solving Able to assess operational and administrative problems in FSD and develop feasible solutions;
Customer Service Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public. Responsive to court operational needs;
Collaboration Works with others cooperatively, accepts feedback, demonstrates a willingness to be a team player, and contributes to a work environment that focuses on shared departmental goals;
Performance Measurement Understands the value and importance of performance measures as a basis for both individual and departmental assessments.
Continuous Learning Is committed to and actively works to continuously improve him/herself.
Minimum Requirements: These are the minimum requirements necessary to apply for the Statewide Manger for Digital Forensic Services:
Bachelor's Degree from an accredited college or university and (5) years of work experience in the field of digital forensics and/or digital evidence analysis that includes management experience supervising digital forensic searches; or an equivalent combination of education and experience; Graduate Degree preferred.
Experience with and expertise regarding the different types of search equipment and methods.
Strong organizational and time management skills.
Strong interpersonal skills and the ability to work professionally and respectfully with all stakeholders.
Ability to work professionally with probation staff, court officials, judges, other professional organizations, and the general public to maintain effective working relationships;
Ability to initiate and carry out projects with a high degree of independence;
Ability to organize work, determine priorities, establish clear work expectations and standards, and communicate effectively orally and in writing;
Ability to analyze problems and to develop effective solutions to problems;
Working knowledge of and ability to use personal computers, including proficiency in Microsoft Office; to develop databases and systems to record and track progress;
Excellent written and oral presentation skills;
Ability to work independently and responsibly, with good communication.
Ability to travel to any statewide field office, courthouse, or the Massachusetts Probation Service Training and Operations Center in central Massachusetts as needed;
Ability to manage large amounts of paperwork, records, and data accurately and in accordance with established policies and protocols.
Ability to attend relevant local, state, and/or national trainings or conferences.
Ability to make search procedures and analysis of digital evidence accessible to those without background or knowledge in these fields.
Flexibility and willingness to adjust to change in order to meet urgent or emergent program priorities.
Performs other related duties as required.
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Employment with the Trial Court is contingent upon passage of a criminal record check.
The selected candidate(s) must report their COVID-19 vaccination and booster status, or an attestation that they are unvaccinated, in the Trial Court's online tool upon beginning employment.