Data Analyst - Office of Jury Commissioner

Title: Data Analyst - Office of Jury Commissioner

Pay Grade: Grade 15

Starting Pay: $70,282.16

Departmental Mission Statement: The core mission of the Office of Jury Commissioner (OJC) is to provide randomly-selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts.


ORGANIZATIONAL PROFILE:

http://www.mass.gov/courts/jury/index2.htm

Notes:

Position Summary: Working within the Office of Jury Commissioner, the Data Analyst coordinates the collection and analysis of organizational data for use in process analysis and optimization. Presents findings in regular reports and presentations for use in leadership decision-making. Conducts research, as needed, and applies data to design new standards for optimizing efficiency of operations. Responds to customized requests for data compilation and analysis.

Supervision Received: Works under the direction of the Network and Information Services Manager.

Duties: Manages departmental data for reporting and quarterly metrics;
Create and maintain dashboards highlighting key performance indicators; Collects, organizes, analyzes, writes, and distributes periodic data reports;
Produces regularly distributed standard internal and external statistical reports quarterly and annually;
Presents and distributes data findings to stakeholders as necessary;
Reviews internal databases and external sources to complete statistical calculations;
Builds out and prepares statewide statistical data reports on demand for information dissemination and other uses; Performs or assists with special projects and writes reports as requested;
Performs research for specific programs and court initiatives; and
Performs other duties as required.

Job Competencies: 

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Applied Knowledge: Ability to communicate and present data and research findings such as graphs, tables, and technical briefs.
Problem Solving: Ability to successfully address research issues, draw conclusions and make recommendations based on the research and policy analysis results.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Minimum Requirements:

Education and Experience:
• Bachelor's Degree from an accredited college or university (statistics-oriented degree is preferred)
• Two (2) years of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications

Knowledge, Skills, and Abilities:
• Jury and court system processes and procedures preferred, but not required
• Data analysis and related mathematical and statistical principles
• Research design methodology
• Systems operational procedures, including planning, management, and data analysis techniques
• Excel and other statistical reporting software
• PowerPoint
• Familiarity with programs such as Oracle and Tableau preferred, but not required
• Attention to detail
• Organization and prioritization
• Complex problem solving
• Verbal and written communication, including technical writing and communication
• Training
• Public speaking
• Assimilate statistical information, identify and analyze trends, and track large volumes of numerical data
• Recognize data anomalies
• Interact with the public
• Communicate clearly and persuasively with top management
• Handle multiple projects simultaneously
• Set and meet deadlines