Court Recording Monitor - Suffolk Superior Court - Criminal

Official Title: Court Recording Monitor – Suffolk Superior Court-Criminal

Pay Grade: Grade 12S

Salary Range: 12S Entry Level Pay $55,974.36 to Pay Range Maximum $82,497.48

Starting Pay: $55,974.36

Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

Departmental Mission Statement: : The Superior Court, the trial court of general jurisdiction for the Commonwealth of Massachusetts, is committed to delivering high quality justice in a timely and fair manner in accordance with the rule of law.

ORGANIZATIONAL PROFILE:

https://www.mass.gov/orgs/superior-court

Notes:

Supervision Received: Works under the direction of a Department Head or their designee.

Essential Functions and Responsibilities: Records courtroom proceedings, monitors FTR recording equipment, and
troubleshoots issues.
• Ensures that all microphones are operational to provide for optimal recording.
• Keeps detailed log notes specific to each case reflecting what transpires in
hearing and regarding court procedures to ensure the session is digitally
recorded and audio can be retrieved and reviewed post hearings.
• Creates and maintains witness list, exhibit list, and identification list for each
matter.
• Ensures confidential or privileged information is removed from recordings in
compliance with court rules.
• Staffs court proceedings to include jury trials, empanelment, bench trials, and
motion sessions.
• Prepares type written materials requested by the court from recordings
• Announce, marks, and retrieves exhibits and items for identification, recording
each contemporaneously in log notes. Assists in chain of custody concerning
evidence in session.
• Keep and maintain daily criminal list for session, to include all written notes,
dates, and related information provided by court.
• Reviews all audio requests for the Recording Vault submitted by judges,
attorneys, or court users to confirm accuracy. Administers court approvals or
denials of requests based on established court procedures.
• Processes transcript order requests on behalf of Judges or clerks, and processes
transcript requests for pending appeals and submit to Office of Transcription
Services.
• Processes orders of older audio files of JAVs recordings for attorneys requesting
audio or transcripts of proceedings.
• Performs general office duties, including answering phones and maintaining file
systems.
• Assists court session proceedings by recording events in Mass Courts,
scheduling next dates as needed, and generating necessary forms.
• Performs clerical work, including docketing and processing pleadings, orders,
and findings, and assists in issuing notices to parties, grand jury returns, issuing
habeus corpus, warrants, mittimus, and the sealing of records.
• Performs daily check of software and systems to ensure proper functionality.
Troubleshoots and resolves issues.
• Responsible for the Williams AV “Whisper” system and educates judges and
attorneys on its use
• Acts as a liaison between assigned Court Department and For The Record, the
Trial Court’s recording vendor. Works with the vendor to resolve complex
equipment and software issues affecting recording.
• Performs other duties as required.

Job Competencies: 

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated
Departmental missions.
Professional Development: Employees are committed to participating in ongoing Trial Court
training and educational offerings to advance their professional development. Managers are
equally committed to affording those opportunities to those they supervise as scheduling
permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both
Trial Court employees and the public.
Applied Knowledge: Demonstrates ability to understand the complexities and
requirements of digital recording and processing transcript orders in an effective way.
Problem Solving: Accurately assesses common operational problems and
recommends and facilitates appropriate solutions.
Commitment to Diversity: Promotes an environment of diversity through understanding,
respect, and positive communication with persons of varied racial, ethnic, economic, and
cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a
work environment that focuses on shared departmental goals.

Minimum Requirements:

Education and Experience
• High School diploma or G.E.D. equivalency
• Four (4) years of related work experience
• Equivalent combinations of education and experience will be considered for
meeting minimum qualifications

Knowledge, Skills and Abilities:

Knowledge of:
• Modern office equipment and technology, including computers and applicable
software
• Departmental and court policies and procedures
• FTR digital recorder
• Courtroom procedures and protocols
• Court Rules and Impoundment Procedures

Skill in:
• Organization and time management
• Entering data accurately

Ability to:
• Establish effective working relationships with others
• Prepare clear and accurate reports
• Maintain appropriate records
• Maintain confidentiality of information
• Maintain composure and handle issues during high profile cases
• Communicate effectively, both orally and in writing
• Work independently and follow oral and written instructions
• Create and maintain accurate log notes
• Locate and retrieve audio

Supervisory Responsibility: This position does not require supervision of others.

Working Conditions: Work is frequently performed in office or occasionally in outdoor environments if
needed.

Physical Demands: Light Work - Exerting up to 20 pounds of force occasionally, up to 10 pounds of force
frequently, and/or a negligible amount of force constantly having to move objects.