Security Administrative Coordinator - Region 3

Official Title: Security Administrative Coordinator - Region 3

Pay Grade: Grade 16S

Salary Range: 16S Entry Level Pay $69,397.90 to Pay Range Maximum $102,281.40

Starting Pay:  $69,397.90

Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

Departmental Mission Statement: The mission of the Massachusetts Trial Court Security Department is to provide safety and security for all those who work in or come to our courthouses. The Security Department seeks to ensure a safe and secure environment in which to conduct court business while maintaining professionalism, order, and decorum in the courts. Using a comprehensive training regimen, coupled with the implementation of state-of-the-art security system technologies, the department strives to ensure public safety, access to justice, and the highest customer service in the courts of Commonwealth. The Security Department is committed to employing a high quality workforce to meet the diverse needs of those who utilize the courts.

Organizational profile: http://www.mass.gov/courts/admin/security.html

Notes:

This position will be working in the Trial Court Security Department in a Regional Office and will:

• Collaborate with the Security Project Coordinator and Security Hiring Coordinator;
• Assist the Security Department Training Unit implementing on-site training to departmental personnel; and 
• Work with the Trial Court SIG (Security Infrastructure Group) concentrating on card access programming; 
• Collaborating with the Regional Director on video monitoring systems as well as CCTV programming

Position Summary: 

Supervises staff in assigned office and performs administrative work to support office operations. Provides administrative support and assistance to those within the department and/or the general public. Leads the unit's day-to-day operations. Takes a leading role in the development of new programs and projects within the department. Enters, maintains, and manages data, documents, and records. May be responsible for elements of the hiring and training processes, as well as the performance of some human resources tasks.

Supervision Received: Works under the direction of a Regional Director of Security.

Essential Functions and Responsibilities:

• Provides project management and oversees special initiatives within division. Supports a variety of hiring activities conducted by the Human Resources Department.
• Participates in all activities related to development, implementation, and subsequent monitoring of operations and projects.
• Performs administrative tasks as assigned, including document editing, taking meeting minutes, answering telephones, preparing reports
• Prepares complex and detailed documents. Maintains department records and drafts correspondence
• Analyzes statistics and develops new databases to assist in administration of programs. Prepares reports on various administrative activities.
• Acts as a liaison and provides technical advice to other offices, departments, the public, and outside agencies.
• Participates in the development of operating policies, procedures, and forms.
• Provides assistance in the hiring, onboarding, and training process of lower level employees.
• Performs other duties as required.

Job Competencies: 

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.
Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.
Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Applied Knowledge: Demonstrates ability with MS Office and other business technologies and can properly support the administration of departmental policies, procedures, and initiatives in a unionized employee environment.
Problem Solving: Accurately assesses common operational problems and recommends and facilitates appropriate solutions.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.

Minimum Requirements (Knowledge, Skills and Abilities):

Education and Experience
• Associate's Degree from an accredited college or university
• Four (4) years of related work experience
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Experience with card access programming, video monitoring systems and/or CCTV programming preferred.

Knowledge of:
• Modern office equipment and technology including computers and applicable software
• Inventory assessment and management
• Departmental and court policies and procedures
• Data management and reporting tools
• Current office and clerical practices and procedures

Skill in:
• Customer service
• Multi-tasking
• Organization and time management
• Leadership

Ability to:
• Establish effective working relationships with others
• Order office supplies
• Prepare clear and accurate reports
• Perform basic mathematical tasks clear and accurate reports
• Maintain appropriate records
• Communicate effectively, both orally and in writing
• Work independently and follow oral and written instructions
• Identify problems and develop feasible solutions
• Maintain confidentiality of information

Supervisory Responsibility: This position serves as a lead worker to others.

Working Conditions: Work is frequently performed in office or similar indoor environments.

Physical Demands: 

This position requires sedentary work:

Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects, including the human body.