Statewide Supervisor - Probate & Family Court - Office of the Commissioner of Probation

Official Title: Statewide Supervisor - Probate & Family Court - Office of the Commissioner of Probation

Pay Grade: Senior Management 2

Salary Range: SM2 Entry Level Pay $121,809.74 to Pay Range Maximum $180,053.90

Salary Notes: This position is designated as Management. Starting Salary will be based on a review of qualifications and experience.

Departmental Mission Statement: Protecting and Building Safer, Healthier, Stronger Communities

ORGANIZATIONAL PROFILE:
https://www.mass.gov/orgs/massachusetts-probation-service

Notes: The successful candidate will be required to travel statewide to all Probate & Family Courts across Massachusetts: Barnstable, Berkshire, Bristol, Essex, Franklin, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.

Position Summary: The Statewide Supervisor of Probation Services (SSPS) serves as the direct liaison between the Office of the Commissioner of Probation and local probation offices, justices and clerks within the Probate and Family Court Department. The SSPS, under the general supervision of the Commissioner of Probation and his/her designee, assists in the oversight and supervision of probation personnel through on-site evaluative audits and ongoing communication. The SSPS is directly responsible for ensuring that chief probation officers and other probation personnel comply with existing statutes, best evidence-based practices, as well as with all Probation and Trial Court policies and procedures. The SSPS may perform or participate in a variety of administrative functions, including hiring, personnel assignments, the development of programs, research, the training of staff, technical assistance, the review of probation reports and data, and the general oversight of the departmental probation offices.

Supervision Received: Work is performed under the general direction of the Commissioner or Probation or his/her designee and is evaluated for professional soundness and conformity to policy.

Essential Functions and Responsibilities: Statewide Supervisor of Probation Services Duties:

Serves as a liaison between the Commissioner of Probation and probation offices, court personnel, the law enforcement community, and external service providers;

Manages and oversees various probation initiatives, and supervises the implementation of administrative policies and procedures issued by the Office of the Commissioner of Probation;

Implements and enforces Probation’s use of best practices and evidence based methods to enhance the meeting of court metric benchmarks throughout designated probation offices;

Assists in the hiring process of Chief Probation Officers, First Assistant Chief Officers, Assistant Chief Probation Officers, Probation Officers, Associate Probation Officers, and other positions as assigned by the Commissioner of Probation;

Assists in the development and implementation of new operational procedures for the Massachusetts Probation Service;

Conducts regular meetings with Chief Probation Officers and Assistant Chief Probation Officers in order to direct and advise supervisors on variety of probation and employee management issues;

Advises Chief Probation Officers on issues relating to collective bargaining and the grievance procedures;

Assists in and/or conducts investigations into disciplinary matters in Probation Offices;

May serve as the Step 2 arbitrator in grievance hearings;

Represents the Commissioner of Probation, as needed, on statewide boards, committees, tasks force, initiatives, advisory and conference groups;

Provides technical assistance to the local probation offices and community correction centers in areas that include training, program development, probation standards, community supervision, electronic monitoring, management of information systems, fiscal matters and human resources matters;

Conducts on-site evaluative audits of local office for adherence to Trial Court and Office of the Commissioner of Probation Standards and Policies, and prepares written reports regarding compliance;

Oversees the compiling and analysis of Probation statistics and has the responsibility for generating annual and other periodic reports within a designated region;

Performs other related duties as required.

Job Competencies: All applicants must be able, through the interview process, prove proficiency in the following competencies:

Ethics and Values Communicates and demonstrates the ethics and values of Probation Service and the Trial Court.

Mission and Vision Understands, upholds, and communicates the stated organizational mission and vision.

Leadership The ability to motivate staff and effectively execute the strategic goals and responsibilities of the Probation Service.

Team Building (Motivating Others) Fosters a sense of shared goals and accountabilities through the development of positive relationships in order to promote a healthy work environment.

Collaboration Demonstrates flexibility and openness to modifications and adaptations suitable to the situation; Receptive to diverse ideas and opinions without being unduly judgmental.

Strategic Thinking and Planning Utilizes the best available information to successfully achieve positive future outcomes on an organizational and local level.

Performance Measurement (Individual and EBP) Understands the value and importance of performance measures as a basis for both individual and departmental assessments.

Influence Understands the appropriate use of advocacy and persuasion in order to effectuate positive change and growth within the organization.

Managing External Environment Creates and promotes cooperative partnerships with other agencies in Probation’s sphere of operations; develops strategies to promote partnerships and team building.

Continuous Learning Is actively committed to and actively works to continuously improve himself/herself.

Minimum Requirements: These are the minimum requirements necessary to apply for the position of Statewide Supervisor of Probation Services:

Education and Experience:

• Bachelor’s Degree;
• Seven (7) years of related work experience in the field of probation and/or community corrections, two (2) years of which are in management or supervisory positions;
• Graduate degree preferred.

Professional Development: Must have a record of regular participation in professional development opportunities.

Skills:  Ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations.

Working knowledge of and ability to use personal computers and related software to develop data bases and systems to record and track projects