Summer Intern – Court Service Center (Taunton)

Title: Summer Intern – Court Service Center (Taunton)

Starting Pay: High School - $17; Undergraduate rate - $20 per hour; Graduate rate - $24 per hour 

Departmental Mission Statement:

The Court Services and Law Libraries Department is responsible for providing key court services to
support the administration of justice and advance access to justice in the Trial Court. These services
include the Court Service Centers, and the Trial Court Law Libraries.

Notes:

• This is a hybrid internship with onsite based at the Taunton Court Service Center
• Bi-lingual candidates encouraged to apply

Position Summary: The Court Service Centers are committed to providing access to justice to court users with cases pending in Massachusetts. We seek to provide comprehensive legal information and access to resources to court users without attorneys, who have cases in Family Court, Housing Court, Boston Municipal and District Courts. We are looking for interns who are interested in gaining hands-on experience within the Massachusetts Trial Court while helping underserved populations gain access to the court system.

You will learn about:
• Access to Justice issues;
• Trial Court departments and their jurisdictions;
• Interviewing and triage skills;
• Court forms available to the public and how to complete them; and
• Social service resources.

Duties may include the following:
• Greeting court users, assessing needs, and explaining available services;
• Interviewing court users about their needs;
• Assisting court users complete court forms;
• Researching community resources; and
• Working on important individual and group projects.

Minimum Requirements:

• Working towards a high school diploma, or a bachelor’s or graduate degree from an accredited
  college or university;
• Knowledge of and ability to use personal computers and related business software such as
  Microsoft Office, Adobe Acrobat;
• Exceptional skills in using multi-media techniques; social media; web-based initiatives, and
  digital resources to access and use local resources for referrals;
• Experience or interest in working with people of diverse backgrounds;
• Ability to work independently as well as part of a team;
• Ability to remain calm under pressure;
• Committed to public service and to learning about legal processes, the court system, and
  available resources;
• Experience or interest in customer service; and
• Ability to exercise judgment and to work without close supervision.
• Candidates with a fluency in a second language are encouraged to apply.