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TRIAL COURT MISSION 

The Trial Court is committed to: 

  • Fair, impartial, and timely administration of justice;
  • Protection of constitutional and statutory rights and liberties;
  • Equal access to justice for all in a safe and dignified environment strengthened by diversity, equity, and inclusion;
  • Excellence in the adjudication of cases and resolution of disputes;
  • Courteous service to the public by dedicated professionals who inspire public trust and confidence.

The Trial Court offers  a Tuition Remission Program and is a qualifying employer for Federal Student Loan Forgiveness.  The Trial Court also offer the Transit Match Benefit which provides employees with a 50% reimbursement of qualified transit expenses (up to $150 per month reimbursement)).  To learn more about these programs and all of our benefits, click here

The Massachusetts Trial Court is an Affirmative Action/Equal Opportunity employer and provides equal opportunity in state employment to all persons. No person shall be denied equal access because of race, creed, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, age, pregnancy, military or veteran status, physical/mental disability; or genetic information. If you need a reasonable accommodation, or have any questions or concerns about being afforded fair and equal treatment, please contact the HR Benefits Team at reasonableaccommodation@jud.state.ma.us

Summer Intern – IT Support Technician

  • 499740
  • Boston, Massachusetts, United States
  • Exec Off & Office of Court Mgt
  • Information Technology
  • Full-time
  • Internship
  • Closing at: Apr 10 2025 at 23:55 EDT
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Title: Summer Intern – IT Support Technician

Starting Pay: Undergraduate rate - $20 per hour; Graduate rate - $24 per hour

Departmental Mission Statement: Supporting access to justice through the effective use of technology. Partnering with Judges and Court Staff to use technology to make it easier and faster to administer justice while building a culture that values transparency, collaboration, inclusivity, and continuous improvement.

Notes: 

  • This is an hybrid internship based in Boston

Position Summary: As a member of the Information Technology Department (IT) of the Trial Court, the Support Technician has the responsibility for providing telephone (remote) and on-site technical support to judges, court staff, and other trial Court employees. The Support Technician maintains, analyzes, troubleshoots, and repairs computer systems, hardware, software, and computer peripherals. The position also documents, maintains, upgrades, or replaces hardware and software systems and assists in asset management.

Minimum Requirements:

• Working towards a Bachelor's or graduate degree from an accredited college or university.
• Knowledge of computer hardware, software, and peripherals such as PC's, laptops, tablets, mobile devices, servers, cabling, network systems, and printers
• Understanding of procedures for installing, configuring, upgrading, troubleshooting, and repairing applicable software, hardware, and peripherals
• Possess the ability to explain technical concepts to non-technical end users
• Be able to physically lift and move computers, printers, and associated hardware
• Familiarity with problem tracking and ticketing system concepts
• Solid verbal and written communication skills.

 

 

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